Privacy Policy

1. Introduction

This Privacy Policy explains how GlobeLine Law handles personal information provided through our website, enquiries, consultation requests, and communications. It describes the information we collect, the purposes for which we use it, and how you can contact us about your privacy.

2. Information We Collect

We collect information you voluntarily provide, including your name, email address, phone number, service interests, and the contents of messages, chat conversations, and consultation requests. When relevant to your enquiry or an agreed service, you may also provide nationality, education, employment, family, immigration history, and supporting documents.

Our website may record technical information such as your IP address, browser, device type, pages visited, and the time of a request. Please provide only information relevant to your enquiry and avoid sending sensitive documents through a general website form unless we request them through an appropriate channel.

3. How We Use Your Information

We use your information to respond to enquiries, assess service needs, arrange consultations, communicate about appointments and ongoing matters, and provide services you request. We also use relevant information to maintain records, protect our website, troubleshoot problems, and meet applicable obligations. Where you have provided the necessary consent, we may send service updates or promotional communications. You can ask us to stop promotional communications at any time.

4. SMS Communication & Consent

GlobeLine Law communicates with prospective and existing clients via SMS after users voluntarily provide their mobile number through the website chat widget and explicitly consent to receive text messages. Messages may include legal consultation updates, appointment reminders, customer support, and promotional offers. Message frequency varies. Message and data rates may apply. Reply STOP to opt out or HELP for assistance. SMS consent is never shared with third parties or affiliates for marketing purposes.

5. Information Sharing

We share information only as needed to respond to your request, deliver agreed services, operate our website and communications, or comply with applicable obligations. This may involve service providers supporting hosting, email, appointment scheduling, or messaging, and professional advisers or authorities where necessary for an authorised matter or a legal requirement.

Mobile information and SMS consent are not shared with third parties or affiliates for their marketing or promotional purposes. Providers supporting message delivery may process the information needed to perform that service. Depending on your matter and the providers involved, information may be processed outside your country.

6. Data Security

We use reasonable administrative and technical safeguards to protect personal information against unauthorised access, misuse, alteration, and loss. No internet transmission or storage method can be guaranteed completely secure. We retain information as needed for the purposes described in this policy, the services provided, recordkeeping, and applicable obligations.

7. Cookies & Website Analytics

Our website and any enabled third-party tools may use cookies or similar technologies to support functionality, remember preferences, and understand website usage. Analytics tools, where used, may process device and browsing information to help us improve the website. You can manage or delete cookies through your browser settings; restricting cookies may affect certain features. Where required, optional cookies will depend on your consent.

8. Third-Party Links

Our website includes links to external websites and services, such as maps, social media, and messaging platforms. Those services operate under their own privacy policies. Please review their policies before providing personal information, as GlobeLine Law does not control their privacy practices.

9. Your Privacy Rights

Depending on the laws that apply to you, you may have rights to request access to, correction of, or deletion of your personal information, restrict or object to certain processing, or withdraw consent. Contact us using the details below to make a request. We may need to verify your identity, and some information may need to be retained for applicable obligations or ongoing matters. You may also contact the relevant privacy authority where applicable.

To stop SMS messages, reply STOP. For SMS assistance, reply HELP. Withdrawing consent to promotional messages does not affect processing already carried out or information needed to provide an agreed service.

10. Contact Us

For privacy questions or requests, contact GlobeLine Law:

USA Office:
715 FM 1959 Rd, Houston, TX 77034

Pakistan Office:
140-Ghouri Block, Bahria Town, Lahore

Phone:
+1 346-776-2220
+92 034 745 20699

Email:
Info@globelinelaw.com

11. Policy Updates

We may update this Privacy Policy to reflect changes in our services, website, or applicable requirements. The latest version will appear on this page with an updated date. Where required, we will provide additional notice of material changes or request renewed consent.